Randomly Banned?

Hey, started playing this game about a week and a half ago with my friend and started the cash games within the last week. Got up to platinum and woke up to see if my places stuck but instead said I had no rights. So I checked my email and said I was banned but with no explanation? Does this happen a lot? Sent an email to support but not sure what else to do. Any insight would be appreciated thank you!

the cash games was shut down because Gloot is no longer a partner with turborilla. @Beaups that would be why you were banned.