No Gold with Premuim

Hello, I bought Premium and I realized that I got no Gold, please fix this. :+1:

Hi,
Send a support ticket with your receipt and username to support@turborilla.com and we’ll get to it the next time one of us is dealing with support tickets.

What is support ticket?

Sorry, I had my receipt but I do not have it anymore. Thank you for your time Turborilla.