Free Grind Race 9€ pot

Hi guys!
I have 2 question

  1. I WithDraw my money out and i Want to know how much time need to the money to arive on my credit card?
    And 2, recently i Get a gold rank and the 9€ free play POT just dissapear! Why happend that?

I hope get an answear on that 2 question

Thank YOU guys and sorry for bad english!!

Contact about it.