About the Support Category

The purpose of this category is to answer frequently asked questions and provide a place to ask new questions or report bugs, crashes and other issues.

Please follow these rules for posting in this category:

  • Before asking a question, please use the search box to see if it’s already been asked. If you’re experiencing a problem, chances are good that others have too, and that it’s already been discussed here in our community.

  • If you have a new question or issue, be as specific as possible. Always include your device and operating system so we can better assess the issue without having to ask you follow-up questions. Show screenshots to help demonstrate the issue.

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Inside the application, after logging into Google Games, the Login name does not change. Reinstalled the application, nothing has changed.